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Terms & Conditions of Sale

Last Updated: October 2026 • Governing Law: United Kingdom

1. Overview & Publisher Details

These Terms & Conditions govern the purchase, digital delivery, and licensing of the novel series THE GLASS TOWER TRILOGY by author Audrey Shaw, published under the digital imprint The Flick Books.

By placing an order on this website, you agree to be bound by these terms, our Privacy Policy, and our Cookie Policy.

2. Merchant of Record & Payment Processing

All payments, order processing, and customer billing are processed securely through Hotmart (Hotmart B.V. / Launch Pack B.V. or affiliated regional entities), acting as the official Merchant of Record. Payments are accepted in US Dollars (USD $), Pound Sterling (GBP £), and Canadian Dollars (CAD $) via credit/debit cards, PayPal, Apple Pay, Google Pay, and regional local methods.

Displayed prices include applicable statutory taxes or Value Added Tax (VAT) where required by regional laws.

3. Digital Product Delivery & Formats

Immediately upon confirmed completion of your purchase on Hotmart, you receive automated email delivery and instant screen access containing your digital materials based on your selected format:

4. 100% Unconditional 7-Day Money-Back Guarantee

7-Day Risk-Free Guarantee: We stand behind our stories 100%. In addition to statutory consumer rights, we provide an unconditional 7-day money-back guarantee on all digital editions.

If for any reason you are not completely satisfied with your purchase, you may request a 100% refund within 7 calendar days of your transaction. Refund requests can be processed with a single click via your official Hotmart purchase receipt email, and funds are automatically returned to your original payment method within 3–5 business days.

5. Digital Delivery Consent

By proceeding to checkout and downloading or streaming digital content immediately, you acknowledge and consent that digital fulfillment commences immediately upon successful payment confirmation.

6. Personal Licence & Intellectual Property

All text, audio recordings, character designs, cover artwork, and web-reader code are protected by international copyright laws. Audrey Shaw and The Flick Books reserve all rights.

Your purchase grants you a personal, non-exclusive, non-transferable licence to store, read, and listen to the files on your personal electronic devices. You may not resell, distribute, re-upload to file-sharing networks, or commercially exploit any part of this work without prior written authorization.

7. Limitation of Liability

Our aggregate liability arising out of or related to your purchase under any legal theory shall not exceed the total amount paid by you for the digital product.

8. Contact & Customer Support

For order queries, download assistance, or reading device setup, please contact our support team at theflickbooks@gmail.com or visit our Imprint & Contact page. We respond to all enquiries within 24 business hours.